Shame on Stodgy Bank of America
This is Ford. Not a Silicon Valley name. But, at least in the Sync division, it rolls like a Silicon Valley company. And it's taking names.
I experienced Sync for a couple of weeks over summer. It's strong, but has room to get better as technology catches up with aspirations.
It's no surprise then that Ford also gets social media. The two areas flow naturally from one another.
In the above-linked article, words from a Ford spokesman support the notion that the company gets social and digital media; GM doesn't.
To its credit, Ford allows an innovative, startup culture to not only exist, but thrive in at least parts of a heritage American institution. As bearish as I have been on the company's stock, it's tough to root against Ford. I can't help but want to see fresh, forward-looking and acting companies succeed.
That brings us to Bank of America (BAC) .
I get it. The stock is a bargain. Bank of America is getting its stuff together; it's a strong buy. I can't deny that. But that's not the point here.
The storyline behind Bank of America's recent move to "take on" Square with its Mobile Pay on Demand card reader underscores the brain drain that holds back loads of companies who refuse to step into the decade and eat, sleep, drink and live like a tech company.
TheStreet's Chris Ciaccia wrote a bang-up, spot-on article scoffing at Bank of America's chances against Square and, more important, ridiculing its can't do attitude.
Chris included a quote from BAC vice president of strategy and emerging products division, Trevor Rubel, that should get him fired (not Chris, Rubel).
I hate to come out with a commodity product, but every bank should have one.
That guy should have been blown out immediately.
What a pathetic way to respond. But, as Ciaccia noted, what should we expect from a company doing nothing other than making a feeble attempt to copy Square?
How dare any company -- stodgy bank or not -- mail it in like this?
If you're going to do something digital, social, mobile -- whatever -- do it right. Put yourself into it. Take a stand. Show some fire. Disrupt a space or two. At least try for goodness sake.
And if you don't have the people in house to shake things up, hire them!