Insurance Bundlers Are Happy, J.D. Powers Says
NEW YORK (TheStreet) -- When it comes to homeowners insurance, financial consumers are generally happy with their policies.
J.D. Power and Associates reports that customer satisfaction with homeowners insurance (covering billing and payments, claims, interaction, policy offerings and price) is at the "highest level in the history of the study."
Insurance policy customers who "bundle" their auto and homeowners policies with the same insurer are the "most satisfied" of all, J.D. Power says.
"The increase in satisfaction with policy offerings is directly related to customer perceptions that insurers are doing a better job in offering the right coverage options at competitive prices when policies are bundled," explains Jeremy Bowler, senior director of the insurance practice at J.D. Power and Associates. "Bundled policies not only may provide a reduced premium for customers, but may also be advantageous to both parties, as it allows customers to interact with a single insurer, potentially streamlining both billing and payment."
Whether you bundle or not, what's the best way for consumers to buy homeowners insurance?
To get some answers, we reached out this week to Ted Stimpson, chief executive at MyMove.com, a home moving services firm.