PayPal's Dilemma: Why It Needs eBay and Vice Versa
Updated from 11:01 a.m. to include information from UBS analyst in the eleventh paragraph.
NEW YORK (TheStreet) - EBay's
On Wednesday, eBay CFO Robert H. Swan sought to explain why PayPal benefits from being held within the larger e-commerce giant, and highlighted the company's push into emerging markets like Russia. Swan's argument boiled down to a simple point: As PayPal expands, it benefits from having eBay's boots on the ground.
"When we enter a market, as a company, we lead with eBay and we pull PayPal through," CFO Swan said at a Morgan Stanley technology conference in San Francisco on Wednesday afternoon.
That strategy means eBay's Marketplace business can build scale in a new market before the company invests heavily, trying to extend PayPal's reach to the market. Once the scale is there, PayPal is then introduced on Marketplace and the payment's platform is then expected to grow outwards.
EBay's Marketplace business expanded its shipping program to 42 countries in 2013 and doubled its Russian Marketplaces customer base.
Virtual Bank Branch
The best example of this strategy comes from the banking business. When a lender like Wells Fargo
EBay, effectively is PayPal's bank branch network. Marketplace offers relationships and a trove of analytical data that eBay can then utilize when it decides to launch PayPal to a new market. In a best case scenario, the Marketplace relationship creates a PayPal relationship, which then should extend to a customer's other payments activity.
"I think in all the markets we're in, whether they're developed markets like Germany, whether they're emerging markets like Russia, we try to take PayPal innovations, deploy them on those platforms on eBay to drive a relatively efficient consumer acquisition channel and adoption of the products on eBay that we can expand off of eBay," CFO Swan said.
Growth prospects include eBay's extension of credit through Bill Me Later, cross-border trade, and new products like PayPal's Mobile Express Checkout and its various app-based payment mechanisms. PayPal, by the way, is investing heavily in its mobile application channel, underscored by the company's $800 million acquisition of Braintree in September.
Swan called the synergies between eBay and PayPal a "flywheel" and stock analysts would likely call it a customer acquisition channel. EBay will have to prove its "flywheel" is spinning fast enough to warrant PayPal's integration to eBay's Marketplace.
"We continue to believe that the flywheel of new users and addressable market opportunity (especially mobile, and BRIC & International markets) for the entire eBay ecosystem will continue to drive strong revenue growth in the coming years," UBS analyst Eric J. Sheridan wrote in a March 3 note.
In 2014, Russia may prove the perfect laboratory for eBay's flywheel, given its risks and opportunities.
EBay is Similar to General Electric
With the banking industry in mind, there's also an important economic argument for eBay to make when explaining its ownership of PayPal. While PayPal is a leader in tech categories like "mobile," it also is a financial product that needs real money running through the business for support.
EBay and PayPal, in that sense, are similar to General Electric's
Through eBay, PayPal "gets access to relatively low cost of capital, a significant user base from eBay, that is a real good foundation for its growth and for its organic growth in credit, because it's funded by eBay Inc.'s cash flows, and by using eBay Inc.'s cash flows to accelerate its growth through inorganic things like the acquisition of Braintree," Swan said on Wednesday.
It's that context, which may help investors appreciate the growth rates that PayPal has achieved under eBay. The company's Payments revenue grew 91% in the fourth quarter to $1.83 billion, while the number of payments conducted on PayPal grew 22% to 846.1 million. Transaction margins were 63.5% in the fourth quarter and 21% of commerce volume was conducted cross border for the quarter.
Tech investors might be unimpressed with those figures and may even be alarmed by signs of slowing growth rates; however, that kind of growth is unheard of in the financial services sector and especially for a company doing so in a responsible manner.
EBay's heavy investment in PayPal's so-called "flywheel" also comes as margins across the payments sector are expected to fall in coming years. "As competition in the payments sector intensifies, profit margins on all payments systems will likely start trending to zero," Reid Hoffman, a former PayPal executive and the chairman of LinkedIn
"As that happens, controlling major commerce platforms will become even more important to payments players, because they'll still be able to create value by building valuable ecosystems on top of them," he added.
EBay's earnings are indicative of Hoffman's point.
The company's so-called 'take rate' on transactions is beginning to fall, given that its fastest growing businesses like PayPal have the lowest take rates versus slower growing businesses like eBay Enterprise. Meanwhile, eBay is investing heavily in getting large merchants to adopt Marketplace and PayPal, in a promotional move aimed at grabbing market share from the likes of Amazon