Great Clips' Rhoda Olsen: Company CEO (and Mom-in-Charge)
(Great Clips CEO Rhoda Olsen is the sixth female executive to be profiled in our series highlighting women in business.)
NEW YORK (TheStreet) -- Over her 25-year career with Great Clips, CEO Rhoda Olsen has had many haircuts by the Minneapolis-based company's employees.
Olsen began her journey with Great Clips as a consultant in 1984. She joined full time as vice president of human resources and training three years later. At the time, the chain had 180 salons and was owned by three partners, one of whom was her brother, Ray Barton, who recruited her. She became its president in 1999 and succeeded Barton as chief executive in 2011. (Barton is now chairman and Great Clips' majority owner.)
After all this experience, Olsen knows the company and its franchisees pretty well.
Today, Great Clips stands at 3,200 salons throughout the U.S. and Canada. According to Olsen, the company has had eight straight years of same-store sales growth.
Olsen attributes the success of the company equally to the strong community the franchise has created among corporate employees and franchisees, and the convenience and professionalism it provides to customers.
She says that being a good CEO means making sure franchisees feel important, whether it's celebrating a store milestone or getting feedback on suggestions of how to run the company more efficiently.