Small Is the New Big
NEW YORK (TheStreet) -- So did you hear Big Box Best Buy(BBY) is downsizing?
Every time a "too big to fail" does, a slight smile comes to the faces of small-business owners. Entrepreneurs, small-family businesses, and mid-sized, privately held companies understand this, but the lesson serves as a reminder to prospects that big isn't always better -- that can be a tough concept.
In the recent history of huge company failures and those pacts-with-the-devil bailout bozos, employees, customers and investors are realizing bigger firms invite bigger problems, systemic risk and poor-quality relationships like a stripper invites another dollar bill. Yes, big companies are seldom the guardians of trust, access, or dependability. Why is this the case?
As companies grow, diversify, and hire, they often suffer the unintended consequence of distancing themselves from purpose, principles, and the people connections that matter. Bad hires, turnover, unscrupulous characters, shortcuts and a departure from focused customer service - these are mired in spreadsheet-laden strategy and bottom line focus.
>>Also see: Best Buy: S&P Intraday Laggard
Internet convenience and big-box selection has its advantages, but ultimately people still buy from people. And there's nothing like a friendly exchange with a familiar face to enhance the buying experience.