Online Pawn: a Booming Business Luring Upscale Customers
Just as Amazon and eBay pioneered online shopping and are now the biggest players, online pawn shops are jockeying for position, hoping to get the largest slice of the pie. The pawn industry as a whole has swelled to $7 billion, helped by the combination of a stagnant economy and reality TV shows such as the History Channel's Pawn Stars, which popularized pawning.
And nowhere is it growing faster than online. Online pawn shops are aspiring to go upscale. They cater to the so-called luxury pawn market whose customers often can put up collateral -- sometimes to the tune of $1 million.
Online pawn shops are attracting middle- to upper-class individuals (or small-business owners) who may have run into short-term liquidity problems and are looking to pawn or sell their luxury goods. Many have never stepped foot into a brick-and-mortar store.
The process is seemingly easy and can be done in the privacy of one's own home. In some cases, customers can have their money within 24 hours after the initial estimate is made.
Here's how it works: Customers fill out a form describing the item they wish to pawn. The online pawn shop then sends the customer an initial estimate and a pre-paid shipping label to mail in the item, which is insured. Once the item is more fully appraised, customers receive a final offer. The money is either wired to a customer's bank account or sent to the customer via a pre-paid debit card.
Pawngo was reputedly the first online pawn website, launched in June 2011 by a veteran brick-and-mortar pawn shop guy and backed by the same venture capital fund that got Groupon (GRPN) off the ground. The company offers loans from $500 to $1 million based on the value of high-end luxury collateral, such as jewelry, fine watches, precious metals and gemstones, high-end cameras and equipment, and Apple (AAPL) products and collectibles, among other things.
Interest rates on loans range on average from 3% to 6% for a three- to six-month loan, compared with as much as 25% at local pawn shops, the company says.
There's a "huge demand" for online pawning services, Pawngo CEO Todd Hills says.