Has Tim Cook Become a Liability at Apple?
But that reality means nothing to Wall Street, the financial media and public opinion. Tim Cook has lost control of the conversation. Fair or unfair, it is what it is. Cook needs to reestablish control as soon as possible, assuming he ever had control in the first place and he's capable of regaining it.
Because there's a good chance that, soon, perception and reality will no longer be in Apple's favor. When that happens, all hell could really break loose. In other words, while you still actually do dominate, effectively make the case that mindshare matters more than marketshare and do a better job illustrating the reality that Apple could have 80% market share in everything. Tomorrow .
As much as I subscribe to the notion that Tim Cook has a company to run , I also realize he has to play the game. He must, like Steve Jobs did, manage the stock price and public perception while making it appear as if he is not managing the stock price and public perception. Running a company like Apple is as much about participating in the theatre of rhetoric as it is running a company like Apple .
If Cook cannot own the debate, he becomes a liability. He's great behind the scenes managing the supply chain, but he's no different than the folks who have always done excellent work in Apple's marketing department. We're seeing what happens when a Steve Jobs' lieutenant takes the reigns as CEO over at JCPenney (JCP) . And it's not going well at all .
Enter one of my favorite Jobs' quotes from Adam Lashinsky's "Inside Apple":
You worry about the back covers, I'll worry about the front covers.
That's what Jobs told his marketing people. And it applies to what we're dealing with here. Tim Cook is not a front cover guy. He's a back cover guy. Again, for better or worse, that's how it is. And Apple needs to deal with it. If Cook can't step up, the board needs to make a move.
Frankly, I'm tired of defending my tendency to bring up Steve Jobs' name in relation to what ails Apple. We're stuck in this loop of uncertainty, in part, because we subscribe to the notion that Jobs is dead so we'll forget all of the credit we gave his genius for Apple's success when he was alive. That impact -- that ingredient in Apple's greatness -- did not die with the man.